Urban Spice : FAQS

What type of cuisine does Urban Spice offer?

Urban Spice offers a diverse range of cuisines, including Mughlai, Chinese, Pizza, BBQ & Grill, Indian, and a variety of desserts. We have something to satisfy every palate.

Are reservations required for dining at Urban Spice?

Reservations are recommended, especially during peak hours, to ensure you have a table waiting for you. You can make a reservation through our website or by calling us directly.

Do you offer vegetarian and vegan options?

Yes, we have a dedicated vegetarian menu with a wide selection of dishes. Some of our vegetarian options can also be customized to suit a vegan diet.

Does Urban Spice offer home delivery?

Yes, we provide home delivery through popular platforms like Zomato and Swiggy, as well as direct ordering via our website or phone.

Is Urban Spice family-friendly?

Absolutely! Urban Spice is a family-friendly restaurant with a welcoming atmosphere and a special kids' menu.

Do you offer any party or event booking services?

Yes, we host birthdays, anniversaries, and corporate events. You can contact our team to customize your experience.

What are your opening hours?

Urban Spice is open every day from 11:00 AM to 11:00 PM, including weekends and public holidays.

Where is Urban Spice located?

We are located in the heart of the city at 639/2 Ashoknagar, N 24 PGS, West Bengal, Pin - 743222.

Do you offer gluten-free options?

Yes, several of our dishes can be prepared gluten-free upon request. Please inform our staff while ordering.

Is Wi-Fi available at Urban Spice?

Yes, free Wi-Fi is available for all our guests. Please ask a staff member for login details.

Do you provide catering services?

Yes, Urban Spice offers full-service catering for weddings, parties, and corporate events. Reach out for a quote.

Are pets allowed at Urban Spice?

Pets are allowed in our outdoor seating area. Please keep them leashed and well-behaved.

Do you accept digital payments?

Yes, we accept all major credit/debit cards, UPI, mobile wallets, and net banking.

Is there parking available at Urban Spice?

Yes, we offer free parking for our guests, including dedicated spaces for two-wheelers and cars.

Do you have special offers or discounts?

We frequently run seasonal offers and combo deals. Follow us on social media or subscribe to our newsletter to stay updated.

Can I customize my order?

Yes, our chefs are happy to accommodate special requests, including spice levels, allergies, and dietary preferences.

Is there a dress code at Urban Spice?

There is no formal dress code. Casual and comfortable attire is welcome.

Do you have a buffet option?

Yes, we offer a weekend lunch buffet with a wide range of Indian and continental dishes.

Is Urban Spice wheelchair accessible?

Yes, we have ramp access and a wheelchair-friendly seating arrangement.

How can I provide feedback?

You can leave your feedback through our website, social media pages, or directly at the counter. We value your input!